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| Your Account: |
| Please email Lucretia Frederich at Lucretia@airlinedata.com or call 800 345-2876 with any updates regarding names, addresses, email addresses, or phone numbers. Lucretia can also help you with invoices or any changes to your subscription. You may contact her directly by calling 972 233-0592. |
| Schedules Plus |
| Earl Doolin and Larry Kemp can help you with questions regarding our new Schedules Plus product. Either of them can be reached at our main number, 800 345-2876. Earl's email address is earld@airlinedata.com or he can be reached at 972 233-0595. Email Larry at larryk@airlinedata.com or call him directly at 972 233-0596. For user ID and password help, contact Lucretia. |
| O&DPlus |
For questions regarding O&DPlus, International, HUB, HUBSup, Gateway, or GatewaySup, please call Jim Thomson directly at 972 233-8317, or at our main number, 800 345-2876. His email address is jthomson@airlinedata.com.
Larry Kemp is the main source of information for questions about Superset. Larry is also available for questions regarding any of the O&D products. |
| T100 |
| Onboard and Onboard International questions should be directed to Jim Thomson. If Jim is not available, Larry and Earl are both knowledgeable about the T100 products. |
| Form41 |
| Form41 Financial and Traffic questions should be directed to Lucretia. Jim and Earl are also available for Form 41 product support. |
| AIRS Reports |
| Contact Charles Doolin for help with AIRS reports. Charles maintains the AIRS customer database as well as producing the reports. He can be reached at the main number, or at 972 233-0597. His email address is cwd@airlinedata.com. |
| Ad Hoc Reports |
| Jim Thomson is available for your ad hoc needs. Please contact him to obtain a quote for you request. If you need a Form41 ad hoc report, you may also contact Lucretia. |
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